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1.

The Butterfly Customer: Capturing the Loyalty of Today's Elusive Customer

The Butterfly Customer: Capturing the Loyalty of Today's Elusive Customer by O'Dell, Susan M., Pajunen, ... ISBN: 9780471641971 List Price: $34.95

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2.

Butterfly Customer Capturing the Loyalty of Today's Elusive Customer

Butterfly Customer Capturing the Loyalty of Today's Elusive Customer by Pajunen, O'Dell, Pajunen, J... ISBN: 9780471645184 List Price: $24.95

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